David’s understanding of how to proactively build and manage a portfolio of customers in the banking industry is second to none. David is also an excellent facilitator and coach who can bring his extensive experience to life for others. …

Peter Grist, Managing Director, Grist Consulting

It’s is with great pleasure that I can say that I have been working with David for some 15 years, with excellent results. I have personally seen Bankers lights turn on and major shifts occur in their business results after attending one of David’s workshops David Hayward has a very impressive background, “has been there done that” in numerous roles. David’s delivery of his workshop is what stands him apart from others in the industry, content is also very relevant & has proven outcomes.

Marshall Carter, Regional Manager ANZ Banking Group

David assisted NAB in setting up a network with own your own town and also in relation to communicating with clients and our network partners including introducers. David has also supported us in creating seminars for my clients and myself regarding self-managed superfunds. David is a great ambassador of sharing his knowledge and experience through Blue wealth and other partnerships.

Steve Laing- NSW Business Development Manager, National Australia Bank

I have attended a number of David’s workshop’s and has given me a greater understanding of my brand and refining my skills and style to help develop my business to business relationships. David’s hands-on coaching and developing sales and service skills with a strong emphasis on business development. This has given me a renewed confidence to be different and bring my own personal brand to my business.

James Yates, Mobile Lender National Australia Bank, Mortgage Broker.

David is an excellent presenter with a working knowledge of his subject material. He has immediate credibility as he has developed his program based on his personal experience within the finance industry. He is very approachable and keeps the sessions flowing. No huge power point deck either which is very refreshing.

Todd Bateman, WA Business Development Manager NAB, Partnership Manager FAST

I have had the opportunity to utilize David’s expertise on more than one occasion. David’s expertise is in coaching and developing sales and service skills with a strong emphasis on business development which has enabled my staff to think outside the square for new business opportunities. The results from the workshops have been impressive and is a direct reflection of the programme content and David’s engaging style in his delivery.

Brandon Hockley, Regional Executive, National Australia Bank

David has effectively developed and delivered a Business Development program for our Small Business bankers. I have found him to be an excellent presenter who is able to provide our bankers with practical and empowering methods to drive business results. David very much understands the psyche of selling and our bankers come away from the training feeling energised and confident in putting in to practice what they have learnt.

Tim Armstrong, National Business Development Manager- NAB Small Business Division

David has worked with all of our Qld business bankers at NAB over the last 2 weeks on his “Own Your Town” program. The program provided the bankers with a structured framework on how they can connect with businesses in their local community who can refer them business. The program was professionally delivered and gave the bankers clear and actionable steps to implement these learnings into their business.

John Shillington, Head of South, National Bank Brokering Division

“I had heard David Hayward was the best in the business in Australia for business development training and sales techniques but was sceptical. After attending his workshops and listening to him speak there is no doubt that this is true”

Jim S- Regional Executive, National Australia Bank

“Best workshop I have ever attended’

NAB Branch Manager, Victoria

‘He is the real deal- no doubt the best in the business in what he does’

NAB Branch Manager

Firstly, I would like to take the time to thank you for your time and efforts over the past two days. I have to say that I walked away yesterday evening feeling very confident and relieved as the two words Business Development ……. had been broken down…. I guess when I heard those two words even though I was open to the whole concept there seemed to be a wall that came up and the idea of Business Development seemed so complex and above where I was at the time.  Now broken down and clear steps and with planning does not seem as hard and as complex as first thought. Thanks again David it is always a pleasure attending one of your training sessions.

Thanks heaps David could not have done it without you.

Belinda Hill, Banking Adviser, National Australia Bank

Thank you for your advice over the 2 days, I found it extremely helpful & glad we tried to make contact before coming back to the stores.
Exciting times ahead!!!

Therese Charlton, Banking Advisor NAB

Thank you so much for giving me the framework, skills and confidence to make our meeting yesterday successful. I’m looking forward to putting my business development skills to work over the next twelve weeks with them!

Jacqui Sippel, Banking Adviser NAB

Awesome work, thanks so much for the workshops & training. Loved having you – feeling pumped!

Ngamira Hodges-Warren, Regional Executive NAB Qld

Nice work Dave…there’s nothing like seeing and hearing it done in person to see how to approach these calls.

Scott Harty, National Manager, Business Development, Retail Banking National Australia Bank

I attended your Mobile Banker Workshop and learnt a lot. Was a great eye-opener.

Simon Pamilar, Mobile Banker, National Australia Bank Limited

David has facilitated numerous focus sessions for my lenders. He has a unique understanding of the ‘customer’ and how we may most effectively identify new sources of business whilst, ensuring we are managing the expectations of our existing customers.  His ideas are realistic and relevant to both Metro and Regional areas. Feedback from my lenders, both new to role and very experienced, has always been very positive – they have an eagerness to implement their new skills in the market place.

Kim Dahler-Retail Customer Executive, Mid Coast / North West NAB

“Dave is one of a kind! His passion for people, business and customers is palpable. Dave has a great way of changing people’s mindset and to agitate their thinking which ultimately leads to building confidence and better capability. Time and time again I hear my staff refer back to what they learnt from Dave and how it has helped them to create more opportunity which has had a direct impact to my bottom line results. I highly recommend Dave whether it be as a business partner, or as a coach to help people grow.”

Greg Hooper- Regional Customer Executive NAB NSW

I was relatively new to banking & finance and was lucky enough to attend one of his sales & business development programs for the bank. I took away many exceptional learnings from the workshop but the biggest was self-belief and motivation to achieve. Dave has opened my eyes to opportunities and methods I would never have considered and as a result my business has experienced exceptional success. His coaching sessions always leave me feeling pumped and energised.

Taj, Coffs Coast Finance NSW

David is the ultimate professional business coach and trainer. Whether he is working with a team or an individual he creates an open and safe environment in which to have constructive conversations.

He delivers programmes which are challenging and encourages people to find their own authentic solutions to improve performance in a balanced personal and business environment.

He is provocative yet empathetic and all his programmes include an accountability component. His coaching or training sessions commence quietly with a certain reluctance of participants to volunteer input but by session end enthusiasm is evident with all actively participating.

His experience in the business world and specifically the finance sector is both extensive and long term and he has helped people lift their performance from the top executive level to those on the front line.

I really enjoyed working with David on numerous projects within the finance industry and wouldn’t hesitate to recommend him either on a personal coaching basis or to help bring new, under-performing or dysfunctional teams together, to recognise the potential of the team and how to work best together to get great outcomes.

David’s positive past results more than validate his capacity to add real value to the performance of those he has been involved with.

John Black MBC, MBA, Dip. Finance- Nexus BDM & Mortgage Broker

“As an individual, David is all about honesty and trust. Professionally, he is truly one of the few professionals that delivers work that is highly tuned, meticulously prepared, and executed with exceptional levels of integrity and credibility. What a pleasure to work with.”

Miki Kanamaru, Franchise Development Guru, The Metamorphosis Project

I have had the pleasure to work with David and also be taught by David. David is an expert when it comes to training, mentoring and particularly in the finance industry. He knows how to teach bankers in where to look for business, the process and how to overcome any objections.

I have watched him train many individuals throughout personal and business banking practices in helping them understand the concept of obtaining new business and also to utilise a well-structured business development framework.

It comes to say I am an advocate when it comes to David’s teachings and I have also learned a lot in which has helped me in my own style deliver similar outcomes.

David is professional and is the most upfront and honest guy and over the years continues to grow his brand and build stronger relationships with external stakeholders especially banks not just in Australia, but internationally.

Steve Laing, iChoice Partner

I have personally known David Hayward for approximately 20 years.  During the time I have known David he has primarily been involved in the Banking and Finance industry, across Sales Management and Marketing, Business Development, Operations Management, Strategic Planning, Coaching, Training and Mentoring. David is well respected for his ability to deal at all levels of the industry from Chief Executive/Senior Management right down to the trainee/junior level. He has earned an enviable position of trust within the industry, partially due to his high levels of energy, motivation, and commitment, as well as his honesty and integrity.

David has exceptional relationship building and business development skills, and this is evidenced by his substantial networks of contacts across the banking and finance industry.  David has held Senior Management positions with the industry, has consulted to the industry, and has trained within the industry.  Accordingly, he has a unique perspective of the industry’s core business requirements, key drivers, success factors, management/staff responsibilities and obligations. I would have no hesitation whatsoever in personally recommending David to any potential employer, partner or training organisation.

Peter Charlton, Waterfront Properties Redcliffe


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